For UK CCTV installers

CCTV installer quote template (UK)

A clear layout for a CCTV quote that covers the cameras, the recorder, cabling, remote access and VAT, so the customer knows exactly what they are paying for.

What a CCTV quote should include

A good CCTV quote leaves nothing to guesswork. It should set out the kit, the labour and the way the system is set up and handed over. Cover the following:

• The number of cameras, their type and resolution, for example 4K or 5MP, dome or bullet, and whether they are indoor or outdoor rated
• The recorder, stating whether it is an NVR or a DVR, and the hard drive storage capacity
• Cabling and containment, including cable runs, trunking or conduit where needed
• The install locations and how each camera is mounted
• The power supply for the cameras and recorder
• Network setup and remote access, so the customer can view the cameras on a phone app
• Testing and a handover demonstration once the system is live
• Any making good after cable routes and fixings
• How VAT is shown, whether the totals are before or after VAT

A CCTV quote example

Figures below are illustrative only to show the layout, not real prices.

• Supply and install of 4 outdoor cameras: [amount]
• NVR recorder and hard drive storage: [amount]
• Cabling runs and containment: [amount]
• Configuration and remote access setup: [amount]
• Testing and handover demonstration: [amount]
• Subtotal: [subtotal]
• VAT at the applicable rate: [VAT amount]
• Total: [total]

The mistakes that cost CCTV installers money on a quote

• Not stating the camera count, the resolution and how many days of footage the storage holds, which invites disputes later
• Underpricing cable runs and awkward access, such as long runs, loft work or high mounting positions
• Leaving out the remote access setup and the handover demonstration, then doing that work for nothing
• Being vague on who owns the footage and how the data is handled, which the customer often asks about

Should a CCTV installer send a quote or an estimate?

A quote is a fixed price you stand behind. Send one after a site survey where you have checked the camera positions, the cable routes and the network, so you know what the job really involves.

An estimate is a guide price based on a description before you have seen the property. Make clear it can change once you survey the site, and turn it into a firm quote after the visit.

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CCTV quote FAQ

How long should a CCTV quote stay valid?

Many installers hold a quote open for 30 days, since camera and recorder prices can move. State the validity period on the quote so the customer knows by when they need to accept it.

Should the quote say how many days of footage the system stores?

Yes. Storage depends on the number of cameras, the resolution and the recording settings, so state the hard drive size and an expected number of days the footage is kept. This sets a clear expectation and avoids arguments if older footage has been overwritten.

Do I need to mention data protection on a CCTV quote?

It helps to note that the customer, as the system owner, is responsible for how the footage is used, and that cameras should not overlook a neighbour's property or the street more than needed. For business sites the ICO has guidance on CCTV and UK GDPR that the owner should follow.

Should the quote separate supply from installation?

Splitting the kit from the labour makes the quote easier to understand and to compare. It also makes it clear what is covered if a customer later wants to add a camera or change the recorder.