Need a hand? Most questions get answered below. If not, email us and we will get back to you within one working day.
Email Support
support@quotesmith.co.uk
Tell us your account email and what you were trying to do. Screenshots help a lot.
We answer Monday to Friday, 9am to 6pm UK time.
Account Deletion
To delete your QuoteSmith account and all stored data, open the app, go to Settings, then Account, then tap Delete Account. The deletion runs straight away and removes your profile, saved quotes, and customer notes.
If you cannot get into the app, email support@quotesmith.co.uk from your registered address with the subject "Delete my account" and we will action it within one working day.
Frequently Asked
How does the subscription work?
Your first proposal is included when you sign up. After that it is £19.99/month for unlimited proposals, cancel any time in Settings.
How do I cancel my subscription?
In the app, open Settings then Subscription then Cancel. Cancellation is instant. You keep access until the end of the paid period.
Can I edit a proposal after it is generated?
Yes. Tap any line in the preview, rewrite it, and the PDF rebuilds in seconds.
What if a quote PDF will not download?
Try a different network (mobile data instead of wifi often fixes it). If it still fails, email us with your account email and the time you tried.
My customer cannot open the PDF link.
Quote links expire after 30 days. Open the proposal in the app and tap Resend to issue a fresh link.
How do I refund a payment?
Subscriptions are non refundable but you can cancel any time to stop future charges. If a charge is wrong, email us with the date and we will investigate.
Is my data private?
Yes. Read the full privacy policy at
quotesmith.co.uk/privacy. We never sell your data and we never use customer details to train any third party model.